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Search results for “guest satisfaction”
Hilton expands its Chinese traveler program to 110 properties
03/19/2015
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6:03:08 PM
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Hilton Worldwide it’s expanding the global scope of its four-year-old Huanying program, to 110 Hilton properties in 30 countries worldwide.
Wanda Hotels & Resorts appoints Kent Zhu as Executive VP
02/10/2015
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5:59:48 PM
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Mr. Kent Zhu, Executive will play a key role in strategic direction, hotel profitability, brand standards, service standards, guest satisfaction, and operation efficiency.
Hotels in China need to embrace cloud based offerings in distribution technology
01/19/2015
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8:47:30 AM
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The mindset of hoteliers in China is changing towards integrated solutions with one source of data flowing in real time between systems improving distribution efficiency and enhancing the guest experience through the booking process.
Tujia focused on nurturing and growing vacation rental business in China
12/19/2014
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10:25:10 AM
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Melissa Yang, co-founder and CTO, Tujia says the China market is in “early stages” when compared with Europe and the U. S.
Putting the (shopping) cart before the horse won’t drive online conversion
12/02/2014
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5:00:57 PM
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It can be easy to forget, but the main purpose of a travel website isn’t to drive conversions; it’s to provide a convenient guest resource.
The Westin Qingdao improves efficiency with Newmarket
12/11/2014
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11:49:32 AM
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Newmarket® International announced that The Westin Qingdao has selected the advancedroom diagramming solution MeetingMatrix, to enable increased planner collaboration, improved communication, and professional event execution.
Digital check-in enhances guest satisfaction
01/16/2013
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10:31:12 AM
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Some brands have identified the ability to give guests choices during the check-in process as one way to improve guest satisfaction, but there is some question as to whether or not the implementation of these tools actually is more efficient for the guest.
Hilton Worldwide Signs Exclusive License Agreement for Major Expansion in China
11/03/2014
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11:55:19 AM
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Hilton Worldwide announced an exclusive license agreement with Plateno Hotels Group to rapidly launch and develop the Hampton by Hilton brand in China.
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